Order Processing & Fulfillment

We use your personal and shipping information to process orders efficiently, coordinate international logistics, and ensure timely delivery of premium fruits, vegetables, linens, jute products, and terry towels to global markets.

Customer Communication

Your contact information allows us to provide order updates, shipping notifications, respond to inquiries, and offer personalized customer support to ensure your satisfaction throughout the export process.

Service Improvement

We analyze usage data and customer feedback to enhance our website functionality, optimize product offerings, improve quality standards, and develop new sustainable export solutions that meet evolving market demands.

Marketing Communications

With your explicit consent, we send promotional offers, new product announcements, seasonal discounts, and industry insights. You can opt-out anytime through unsubscribe links in our emails or by contacting us directly.

Legal Compliance

We maintain records to comply with export regulations, customs requirements, tax laws, and international trade standards across markets including USA, Canada, UK, UAE, Germany, France, Malaysia, Singapore, Qatar, and Kuwait.

Security & Fraud Prevention

Technical data helps us detect and prevent fraudulent activities, secure payment transactions, protect against cyber threats, and maintain the integrity of our export platform for all international clients.

Request a complete copy of all personal information we hold about you, including order history, contact details, and communication records, delivered securely within 30 days.

Update or correct any inaccurate or outdated personal information in your account profile, ensuring all records remain current and accurate for seamless export operations.

Receive your personal data in a structured, machine-readable format for easy transfer to another service provider, supporting your right to data portability under GDPR regulations.

Request permanent deletion of your personal data from our systems, subject to legal retention requirements for tax, customs, and export documentation that we must maintain by law.

Unsubscribe from promotional emails, newsletters, and marketing communications at any time using the unsubscribe link in emails or by contacting our support team directly.

Manage cookie preferences through browser settings or our cookie consent banner, controlling which tracking technologies are enabled for analytics, personalization, and advertising purposes.

For customers in the European Union (including UK, Germany, and France), we fully comply with the General Data Protection Regulation (GDPR), ensuring your rights to data access, portability, rectification, and erasure are protected.

For California residents and customers in the United States, we adhere to the California Consumer Privacy Act (CCPA), providing transparency about data collection practices and honoring your right to opt-out of data sales.

We implement international data protection standards including ISO 27001 security principles, ensuring consistent privacy practices across all markets we serve: USA, Canada, UAE, Malaysia, Singapore, Qatar, and Kuwait.

When transferring data internationally for export operations, we use approved mechanisms such as Standard Contractual Clauses (SCCs) and ensure adequate data protection measures are maintained across all jurisdictions.